Law of Georgia on Consumer Protection (No. 1455-VIIIMS-XMP)

This Law provides to create the legal bases for consumer rights. It consists of eight chapters: General provisions (I); Main rights and obligations (II); Remote agreements and agreements outside of the place of business (III); Consumer agreement (IV); Unjust standard agreement terms (V); Unjust commercial activity (VI); Institutional guarantees for consumer protection (VII); and Transitional and final provisions (VIII). Discrimination against consumers during the availability or delivery of publicly offered goods or services is not permitted. the trader is obliged to provide a clear and understandable indication of the selling price and unit price of the goods or services. It is not necessary to indicate the price of the unit if it is identical to the selling price. Information shall be provided on the costs to be incurred by the consumer in the event of withdrawal from a distance contract, related to the return of the goods, if, due to the nature of the goods, it is impossible to return them by mail. A consumer shall have the right to appeal to a legal entity under public law – the Georgian Competition and Consumer Protection Agency or to an authorized body regulating the relevant field regarding a violation of this Law. Unfair commercial activity is prohibited.