Law No. 2300-1 “On consumer protection”.

This Law primarily focuses on the protection of consumer rights. Its objectives include ensuring the safety and quality of goods and services, safeguarding consumer interests, and providing mechanisms for redress. Key legal principles outlined include the definition of a significant defect in goods or services, which is characterized as an irreparable defect or one that cannot be rectified without disproportionate costs or time. The document operates within the broader legal framework of consumer protection laws, emphasizing the importance of consumer safety in various contexts, including usage, storage, transportation, and disposal of products. The document outlines several measures aimed at enhancing consumer protection, including the obligation for manufacturers and sellers to provide accurate information about the safety and quality of their products. It mandates that consumers be informed about any defects, especially if the goods have been previously used or repaired. Additionally, it emphasizes the role of consumer associations in disseminating information about consumer rights and conducting comparative studies on product quality, which are not considered advertising. The document also highlights the need for compliance with technical regulations and the importance of transparency in the sales process. Implementation of the outlined measures involves federal and local authorities, which are responsible for establishing operational frameworks for consumer protection. The document specifies that the working hours of organizations providing consumer services are determined by local governance. It also notes that consumer associations cannot demand documents from manufacturers unless legally mandated. Secondary themes include the importance of public oversight in consumer rights protection and the necessity for ongoing communication between consumers and regulatory bodies to enhance compliance and enforcement of consumer rights.