Guidelines for Preparing a Business Plan for Regulated Water Utilities (RWUs).

The objective of the Guidelines is to assist Regulated Water Utilities (RWUs) structure their Business Plans so as to effectively manage water supply and sanitation services and to comply with regulatory requirements. RWUs are obliged to prepare their Business Plans in conformity to these guidelines. A Regulated Water Utility is a Water Supply Sanitation Authority established under Section 9 of the Water Supply Sanitation Act, and any other person that provides water supply and sanitation services except a community water supply organisation established under section 31 of the Act. Business Plans shall be approved by the Board of Directors of the RWU. The BPs will be used by the Energy and Water Utilities Regulatory Authority (EWURA) to monitor RWU’s performance, review attained progress and approve water supply and sanitation tariffs and charges. Also, the BP is an essential tool for the effective management by RWUs. Environmental sustainability shall be considered in the BPs.