Law 46 of 2008 on Consumer Protection.

This comprehensive Law, consisting of 47 articles organized into ten parts, serves several key objectives (i) establishing general rules for safeguarding consumer protection; (ii) ensuring consumer health, safety, and quality of goods and services; (iii) promoting transparency in economic transactions involving consumers; (iv) preventing fraud, deceptive advertising, and exploitation of consumers; (v) safeguarding the economic well-being of society and fostering healthy market economies. As defined in Article 4, this Law applies to all transactions and contracts concerning goods and services, whether conducted through traditional or modern commerce methods, including electronic commerce.
Article 5 enumerates consumer rights, encompassing (i) safeguarding health and safety while using goods or services according to their intended purpose, quality, and type; (ii) receiving complete and accurate information about purchased goods or services; (iii) expecting fair and non-discriminatory treatment from service and product providers, both for local and export purposes; (iv) receiving basic quality assurances when entering into consumer transactions; (iv) access to information for protecting one's rights and pursuing legitimate resolutions; (v) the option to establish and participate in consumer protection associations; (vi) entitlement to full and appropriate compensation for damages resulting from using goods or services; (vii) the right to obtain goods and services meeting standard specifications with assured quality. Article 6 addresses the obligations of suppliers and advertisers, which include (i) labeling goods with essential information in clear, legible, and understandable Arabic on the packaging; (ii) transparently presenting information about services, prices, features, and characteristics in Arabic without deceptive elements; (iii) clearly displaying the price on items or at the service location; (iv) providing consumers with invoices upon request without imposing additional financial burdens; (v) holding providers accountable for damages resulting from product use or service consumption. Article 19 outlines the regulation of advertisements, emphasizing that advertisers must avoid publishing misleading or deceptive content. Part five acknowledges the right to form consumer protection associations and details their functions, rights, prohibited actions, and exemptions. Article 26 establishes the Supreme Committee for Consumer Protection, chaired by the Minister of Industry and Trade. This committee is responsible for (i) approving the general policy for consumer protection; (ii) developing plans and programs related to consumer protection; (iii) offering opinions and recommendations on consumer protection matters to relevant authorities; (iv) enhancing consumer-focused media programs. Working to improve the quality of goods and services. Additionally, a general administration within the Ministry of Industry and Trade is designated as the initial step in creating a consumer protection agency responsible for enforcing the law's provisions and regulations. Penalties for violations are specified in Part nine.