Law nº36/2012 of 21/09/2012 relating to competition and consumer protection.
Country
Type of law
Legislation
Abstract
This Law, made of 7 Chapters, aims at encouraging competition in the economy by prohibiting practices that undermine the normal and fair course of competition practices in commercial matters. It also aims at ensuring consumer's interests promotion and protection. It applies to any economic activity carried out or having an effect within Rwanda.
The Law describes the practices which undermine, prevent or restrict the competition in Chapter 2 (anti-competitive or prohibited practices, dominant position of an enterprise, abuse of the dominant position, price discrimination etc.)and it regulates mergers at chapter 3 (implementation, investigation procedure, criteria for appreciation, merger contrary to public interest and relevant measures against those.
Chapter 4 concerns the conduct of investigation, which can be requested by any consumer association or any other person to the Regulatory Body where he/she has reason to believe that activities by an enterprise have the effect or are likely to have the effect of restricting competition.
Chapter 5 introduces and regulates the consumer's protection. It imposes the obligation, on the seller, to provide the consumer, at the time of the contract, with correct and necessary information on the characteristics of the product or service and conditions of contract considering the need for information expressed by the consumer and given the reported use by the consumer or reasonably foreseeable use. This Chapter covers the display of prices, the denomination, labeling and composition of products and services, the prohibited practices, mainly concerning unlawful advertising, the need to comply with the contract, the guarantee, the after sale services, the safety of goods and the product quality standards. It also sets the consumer's right according to which the seller is liable for any lack of conformity which exists at the time the commodity was delivered to the consummer.
Chapter 6 is about violations of this law and relevant sanctions and chapter 7 brings final provisions.
The Law describes the practices which undermine, prevent or restrict the competition in Chapter 2 (anti-competitive or prohibited practices, dominant position of an enterprise, abuse of the dominant position, price discrimination etc.)and it regulates mergers at chapter 3 (implementation, investigation procedure, criteria for appreciation, merger contrary to public interest and relevant measures against those.
Chapter 4 concerns the conduct of investigation, which can be requested by any consumer association or any other person to the Regulatory Body where he/she has reason to believe that activities by an enterprise have the effect or are likely to have the effect of restricting competition.
Chapter 5 introduces and regulates the consumer's protection. It imposes the obligation, on the seller, to provide the consumer, at the time of the contract, with correct and necessary information on the characteristics of the product or service and conditions of contract considering the need for information expressed by the consumer and given the reported use by the consumer or reasonably foreseeable use. This Chapter covers the display of prices, the denomination, labeling and composition of products and services, the prohibited practices, mainly concerning unlawful advertising, the need to comply with the contract, the guarantee, the after sale services, the safety of goods and the product quality standards. It also sets the consumer's right according to which the seller is liable for any lack of conformity which exists at the time the commodity was delivered to the consummer.
Chapter 6 is about violations of this law and relevant sanctions and chapter 7 brings final provisions.
Attached files
Web site
Date of text
Repealed
Yes
Serial Imprint
Official Gazette nº 46 of 12/11/2012
Publication reference
Official Gazette nº 46 of 12/11/2012
Source language
English
Legislation Amendment
No