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Consumer Protection Act (No. 38 of 1978).

Type of law
Date of original text

This Act regulates the offering, selling and other marketing of consumer goods and services by businesses to consumers. The Act applies also where a business acts as an intermediary in the transfer of goods or services to consumers. For the purposes of this Act, consumer goods and services are defined as goods, services and other merchandise and benefits that are offered to natural persons or which such persons acquire, to an essential extent, for their private households. Chapter II contains rules of proper marketing, whereas Chapter III regulates terms of contract. The Consumer Ombudsman shall supervise the use of contract terms in respect of consumer protection. Contracts may be adjustment and interpreted in accordance with provisions of Chapter 4.Chapter 5 concerns the sale of consumer goods. Other provisions of the Act concern certain customer service contracts, door-to-door and distance selling, and other specific sales operations.
Date of consolidation/reprint
The English version is an unofficial consolidation of 2001.The Swedish version is a consolidation as amended by Act No. 29 of 21 January 2005.This Act has also been amended by Acts 844/2009 and 207/2013 with respect to consumer credits.
Source language


Legislation Amendment
Original title